Metal Display USA

Help Center

FAQ

How much do you charge for shipping?

All signs are shipped free at no cost to you within the continental United States.

What is your return policy?

We offer a 30-day satisfaction guarantee for all stock signs. If you don't absolutely love your sign, contact us at customercare@metaldisplayusa.com to start a FREE return. ***ALL RETURNS MUST BE IN THE ORIGINAL PACKAGING***

Where are your signs manufactured?

Our signs are proudly manufactured in the USA, utilizing the best of American made stainless steel components.

What forms of payment do you accept?

We are proud to offer secure checkout as well as PayPal or credit/debit cards that bear the Visa, MasterCard, Amex, or Discover logo.

Do you offer custom signs?

Yes, we are proud to create a truly unique custom sign to meet your needs. Visit our Build-A-Sign page to get started.

How long does shipping take?

Processing and delivery on all signs is 3-6 weeks. Custom signs may take longer.

Is assembly required?

All signs are fully assembled with LED lights mounted. All you have to do is hang the sign on your wall, similar to a picture frame, using basic tools and plug into a standard outlet. ALL MOUNTING HARDWARE IS INCLUDED!

Do the LED lights change colors?

Yes! The back-lit LED lights come with a remote control allowing you to use preset colors and settings and the ability to program your own colors. It even includes effects like fade, flash, and jump that cycle through multiple colors!

What if I need to cancel my order?

No problem at all! Simply email us directly at customercare@metaldisplayusa.com as quickly as possible. Please reference your order number in the email. Typical response time is within 24 hours.

What is the Semper Fi Fund?

One of America's highest rated charities: Dedicated to providing urgently needed resources and support for combat wounded, critically ill and catastrophically injured members of ALL BRANCHES of the U.S. Armed Forces and their families.

Are battery operated LED lights optional?

Battery operated LED illumination is vastly inferior in brightness, color, and dependability. It is simply not powerful enough for any of our larger signs. For these reasons, we've decided to dramatically limit battery options. A few of our very small signs can be outfitted with batteries. For a listing of options, please contact us at customercare@metaldisplayusa.com.

Can the power cord be hidden?

Absolutely! There are a number of different techniques. Here is a DIY tutorial with our preferred method. https://www.youtube.com/watch?v=VqcgfXONDfs

Do your signs come with a warranty?

Yes! We strongly back our products quality and workmanship. Click here for further details.

Still have more questions?

Please contact us for support. customercare@metaldisplayusa.com

Yes, the sign is crafted from stainless steel and can be used outside. For lighted signs we recommend mounting in a spot that is not directly exposed to the elements. We cannot guarentee the LED lighting when mounted outside.